Macy’s, the famous department store chain, has announced something that might be heartbreaking for most of its customers: the closure of 14 more stores in the U.S. Macy’s is doing this to adapt to new times and improve the shopping experience. Basically, the decision is part of a strategy to focus resources on stores that perform well and invest in high-demand brands while expanding online sales. So, let’s learn more about this.
Macy’s closing stores
The closure of the stores belong to a plan called ‘’Bold New Chapter’’, which started in the beginning of 2024. The main goal of this strategy is to close 150 stores that don’t perform very well to:
- Reinvest in more successful stores.
- Improve its online platform.
- Offer its customers better shopping experiences.
The company’s CEO, Tony Spring, said these changes are thought for revitalizing the relationship with the customers by offering more relevant products and a better service.
In 2025, Macy’s had already closed 66 stores and now the company plans to operate with a core of about 350 strong stores.
Closures in 2026
The new wave of closures will affect 12 states. Here’s a list with the stores that will stop functioning:
- California: 5500 Grossmont Center Drive (La Mesa) and 3400 Naglee Road (Tracy).
- Georgia: 4880 Briarcliff Road (Atlanta).
- Maryland: 7900 Ritchie Hwy (Glen Burnie).
- Michigan: 3850 Rivertown Pkwy (Grandville).
- Minnesota: 4101 W Division St (Saint Cloud).
- New Hampshire: 50 Fox Run Rd (Newington).
- New Jersey: 112 Eisenhower Pkwy (Livingston) and 225 Interstate Shopping Center (Ramsey).
- New York: 1255 Niagara Falls Blvd (Amherst).
- North Carolina: 3801 Sumner Blvd (Raleigh).
- Pennsylvania: 100 Pittsburgh Mills Cir (Tarentum).
- Texas: 5488 South Padre Island Dr (Corpus Christi).
- Washington: 17855 Southcenter Pkwy (Tukwila).
Each closure represents a strategic decision made by the company to focus on the ones attracting more customers and that have more sales.
Macy’s in the future
Even though the stores are closing, Macy’s is not leaving the market. The company plans on investing in luxury and beauty brands, reinforcing its presence where there are more chances of growth. The plans include:
- Opening 15 new Bloomingdale’s stores.
- Opening at least 30 new Bluemercury stores.
- Remodeling 30 already existing Bluemercury stores.
This proves that Macy’s’ goal is to focus on stores that properly operate, while modernizing its brand and reinforcing its offer in the luxury and beauty sectors.
Impact on customers and communities
The closure of these stores will affect several local communities, especially those that depend on their nearest Macy’s store to buy clothes, accessories, or beauty products. However, the goal of the company is to improve the shopping experience in the physical stores that remain open and strengthen their online presence for all customers.
To sum up
While some communities will lose their local Macy’s store, the company remains committed to offering better service, relevant products, and online shopping options. These changes reflect how Macy’s is evolving to stay competitive in a market where digital shopping and high-quality customer experiences are increasingly important.
Do these changes affect your shopping habits? Do you think these changes will be a positive thing for Macy’s in the future? We’ll see if their plans are worth it.