Tesla Cybertruck owner AJ Esguerra returned home after being away for two full weeks, expecting to take his electric pickup out for a spin. But instead of being greeted by the usual lights or sounds of a responsive vehicle, he found that the truck was completely unresponsive — as if it were dead. This happened despite the fact that he had left it plugged into the charger before leaving. That’s exactly the situation Esguerra faced upon returning from vacation. So, let’s see what happened in more detail.
Two weeks under the Arizona sun
Esguerra’s Tesla Cybertruck was parked and plugged in under the intense heat of the Arizona sun for two weeks. Leaving the car plugged in is considered a safe practice for electric vehicles. However, when he returned… it didn’t work.
Esguerra thought the high temperatures may have damaged the vehicle — perhaps to an internal component or the battery system itself.
Helping community
Esguerra wanted to know what was going on with his car, so he posted in the Cybertruck Owners Club on Facebook — a community where other owners of the vehicle share experiences, advice, and troubleshooting tips. In his post, he explained: “I need help; we were on vacation for two weeks and just got back, and the Cybertruck won’t start. I checked my app and it says it last connected 11 days ago.”
He then added more context that could be relevant to the issue:
“We had record heat last week. Is it possible it overheated and damaged the battery or should I try a full reboot before scheduling a service appointment?”
Other Cybertruck owners’ answers
Many Cybertruck owners responded to Esguerra’s post with helpful suggestions or encouragement. But, as it always happens, others responded in a humorous or pessimistic tone. For example, one commenter said: “It’s totaled, bro…” Another replied: “An insurance fire is the only solution.”
Among all the replies, Esguerra followed the most practical recommendation: to contact Tesla’s official service department directly.
Tesla responds quickly
According to Esguerra, Tesla’s service team responded swiftly once he contacted them. He reported that they replied through the Tesla mobile app, and that he received a phone call immediately after reaching out. Tesla arranged to send service technicians to assist with the issue.
The technicians were able to get the Cybertruck operational again and then transported it to a Tesla service center for a more thorough inspection and diagnosis.
The real cause
Once at the service center, Tesla technicians found the source of the problem: a power converter failure. According to what Esguerra was told by the Tesla team, the issue was not related to the fact that the vehicle had been plugged in, nor was it due to the intense heat it had been exposed to, or any combination of those two factors.
In fact, Esguerra stated that Tesla assured him it is perfectly fine to leave the vehicle plugged in for as long as desired, and that doing so would not cause damage under normal conditions.
Tesla covered the repairs
The final outcome was positive for the owner. Tesla covered the entire cost of the repair, meaning that Esguerra did not have to pay anything out of pocket for the issue. After the fix, the Cybertruck returned to normal operation, functioning as expected.
If you own a Tesla Cybertruck — or any electric vehicle — this story is a good reminder to keep an eye on your system status, even when you’re away. Whether it’s heat, hardware, or something unexpected, things can go wrong. So before your next trip, make sure everything’s set — and if you ever find your truck unresponsive, don’t panic — just call Tesla.